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Privacy & CASL

Transparent practices for a Canada-based messaging company.

Privacy

G9 Media Inc. operating as G9 SMS collects inquiry details you submit through this website — name, email, phone, company, and message — so we can respond to service requests. We store that information in our systems and do not sell it.

If you become a customer, message content and recipient data you upload remains yours. We process it only to deliver SMS, provide reports, and meet legal or carrier requirements.

CASL

Commercial SMS in Canada is regulated under CASL. We require a lawful basis to send promotional texts: express consent, or a qualifying implied-consent scenario where applicable, plus a clear sender identification and a working unsubscribe (typically STOP).

Transactional and authentication messages follow different rules but still require accurate sender information and responsible frequency. Our team helps you classify traffic correctly so carriers and regulators see a clean program.

Questions: info@g9media.ca